Visit our Sister Resort:  The Summit

New Hampshire Resort Blog

New Hampshire Resort Blog


Sanbornton Open House at Steele Hill

This past weekend, Steele Hill Resorts welcomed the Town of Sanbornton to its Annual Open House. Steele Hill President Bill Cutillo was on hand to greet the town residents with a warm friendly smile. “We open the resort amenities to all Sanbornton residents each year. This is always a great opportunity for everyone to get together in a sunny warm atmosphere and shake off the mid-winter blues.  Parents, children and grandparents come up to catch up with neighbors and friends while enjoying the pools, food and entertainment. It is Steele Hill Resorts way of thanking the town of Sanbornton for its support over the many decades that we have been a part of this wonderful community”, Says Cutillo.

The resort has been hosting the event for years and it’s always a great turnout! Watching the local families visit “The Hill” for some Tropical fun is just such a great sight to see! This year’s event included free appetizers and entertainment.  Local residents relaxed by lounging in the large roman spa while the kids hit the slide.  The resort’s new Xbox Kinect gaming stations saw plenty of action as residents enjoyed some neighborly competition.

Steele Hill will continue the Open House tradition again next year, opening the doors to the Sanbornton community so they can enjoy a great carefree afternoon with their neighbors.

Measuring Guest Satisfaction One Crayon at a Time

In the hospitality industry sometimes it’s the little things that let you know your hard work is worth every ounce of sweat. In the midst of cleaning rooms, prepping meals and checking in guests, it is easy to lose sight of the big picture. Our company goal is to provide people with a precious moment of time to enjoy with their family. We measure our success by the number of photo albums that include pictures at Steele Hill.

As a family resort, the kids are often the best judge of a good vacation. If we can send them down the road with a positive memory of their experience in New Hampshire, then we have done our jobs. That being said, we felt it appropriate to share some glowing reviews from our most important demographic of guests. These pictures were dropped off at the front desk. I hope you enjoy the artwork. We certainly did…

Supporting the Local Economy with Purchasing

Here at Steele Hill Resorts we are doing our part to support the local economy. As a company, we have made a concerted effort to keep our purchasing in New Hampshire and the greater New England area. “It has been difficult to watch local, hardworking people struggle with job loss. Our management team decided that purchasing services and products from nearby vendors would make a small contribution towards getting the local economy back on its feet,” says Rob Robillard, Director of Operations at Steele Hill.

As part of our purchasing process, we have made regional proximity a priority for vendor selection. From flat screen TVs to Flooring, we look to the local market first. Phil TV, a small electronics dealer, recently won the contract to provide new flat screen televisions to the resort. Based out of a small office in Franklin, New Hampshire, Phil TV beat out the likes of Walmart to win the contract. “While a similar TV set may have been slightly less expensive from a big store, Phil TV worked their prices down and demonstrated a commitment to long term service that was hard to pass up,” points our Mr. Robillard. The same purchasing strategy helped us select the vendor when we updated the flooring in the reception hall. Instead of purchasing new materials from a big box store, we paid Konopka Flooring in Pittsfield, New Hampshire to refinish all of the existing hardwoods. “Larry Konopka is a long time member at Steele Hill and he is also a highly respected craftsman at refinishing hardwoods. Why go through a costly renovation project with imported materials, when we can work with a local business and achieve better results?” asks Robillard.

As a company, we apply the same philosophies when purchasing furniture during regular renovation cycles. Steele Hill’s primary furnishings supplier is Mountain Resort Interiors based out of Rutland, Vermont. “When we purchase furniture, we look to buy local and made in America,” says CEO William Cutillo. While this strategy does not always result in the best price, many of the products we buy stand up better in a commercial application and save the company money by avoiding unnecessary replacement costs.

Buying local is a practice familiar to the restaurant and grocery industries. Taking the concept a step further in commercial applications can be more difficult to achieve. Many suppliers are so nationalized and reliant on imported goods that it is impossible to have a perfect track record. In fact, Steele Hill has a strong relationship with the Home Depot in Tilton. However, when opportunities to purchase local present themselves, we put our money where our mouth is. “I understand not every company has the luxury of adding to their purchasing budget based on principals alone,” says Mr. Cutillo, “but, as an organization, sometimes making a small statement can go a long way towards showing your customers that they are part of something bigger.

Our Family Resort in New Hampshire

Family time is a precious commodity these days. Long hours at the office and demanding after school activities for the kids are becoming more commonplace. Finding time for those quality moments with the ones you love is more important than ever.

Steele Hill Resort is the perfect antidote to your hectic work schedule. Imagine taking a weekend and escaping with the family. Leave the city behind and enjoy an adventure with the kids up in the pristine natural setting of the Lakes Region. If you live in the country, spending time enjoying the various amenities at Steele Hill is a great way to make some family memories together. In these busy times, a break from the ordinary is just what your family needs to bond with each other.

If you are looking for a family resort in New Hampshire, Steele Hill Resort is a great choice. Our 500+ acre campus offers the perfect playground to get away from your day to day lives. The resort amenities include our large, indoor pool area with waterslide. Parents can enjoy a relaxing dip in the roman spa while the kids have fun on the slide. The amenities center also includes 3 widescreen X-box Kinect stations for the kids to play video games while burning off some extra energy. Steele Hill’s network of over 5 miles of trails offers a true chance for adventure. Round up the kids and spend the day exploring the trails that wrap through the forests and hills surrounding the resort. A close encounter with the resident wildlife is sure to bring a smile to kid’s faces and make a memory that will last a life time.

If you are looking for an escape from the ordinary, look no further than Steele Hill. Be it spending a day enjoying the resort amenities or just sitting back with your family and taking in the breath-taking views of the lakes and mountains, your family photo album is sure to have some new additions after your stay with us. We hope to see you soon.

Pool Renovations Prepare for the New Year

Up at Steele Hill we take pride in our resort amenities.  Among our most spectacular amenities, the west indoor pool is a major attraction at the resort.  With close to 45,000 gallons of water enclosed under a giant glass atrium, this pool area is unique to the Lakes Region.  Anybody who has had the chance to bask in the roman spa or take a ride down the large slide into the main pool will probably agree.  Given the number of guests that enjoy this facility each year, we make it a point to keep the facility in ship shape condition.  During our slowest week, we take the pool area offline for updates and renovations.

This year proved to be no exception.  From November 28th through December 9th our maintenance staff went to work with a long list of updates and renovations to the west pool area.  This year’s task ranged from aesthetic improvements to conservation renovations.  Our maintenance staff worked extended hours painting the inside of the atrium and resealing the roman spa with fiberglass.  The down period also included deep pressure washing of the new pool floor and top to bottom cleaning of the three story glass windows between the pool area and the lobby.  Renovations included piping repairs and adding a new brominator to the small hot tub.

Beyond the standard repair work, we also replaced 40 panes of glass in the atrium structure.  This improvement should provide better visibility and enhanced heat retention during the winter months.  As part of our increased emphasis on conservation at the resort we also sealed off the old heating vents between the atrium space and the old mechanical room in the second floor of the tower.  This insulation improvement will reduce heat leakage into the unused mechanical room and keep propane consumption down throughout the year.  Cleanup efforts also included removing several tons of scrap metal from the old mechanical room freeing up over a thousand square feet of space for future utilization in the amenity building.  Imagine a thousand plus square foot room looking down on the pool area from three stories up.  The future holds many surprises for continuing improvements at Steele Hill Resorts.

Steele Hill Goes Green with New Boilers

This year Steele Hill has taken a major step toward energy conservation. We are proud to share that we have installed all new energy efficient boilers in the main buildings at the resort. Given the major heating requirements of a large mountaintop resort like Steele Hill, increased energy efficiency goes a long way toward reducing fossil fuel consumption, providing better heating services and saving money.

For the conservationist out there, here are a few facts to highlight our improvements. For the recent boiler installation in the amenities building, we installed a modular Viessman Vitoden 200 High Efficiency Boiler (see picture above). This modular unit runs in a range of 92 – 98% heat transfer efficiency, meaning that for every unit of energy created by burning propane our new boilers can transfer about 92% of that heat into the water running through the unit. The new boiler system is a smart unit. Based on the heat requirement in the building, the system will turn on or turn off the modular units that generate heat. This means that if the building is already warm, only one of the components will stay running.

Our boiler consultant, T & C Services, estimates that our conservation efforts will reduce our energy requirements for the year by up to 20%. Now for the average Joe, that may not sound exciting. For the staff up at the Hill that get to experience mind blowing sunrises and pristine forests on a daily basis, we are pretty happy about using less fossil fuels.

 

New Wedding Pages

Steele Hill is the perfect New Hampshire Venue to host your wedding.  As part of our recent website redesign we have made every effort to be as transparent as possible about our offerings.  This includes special attention to multimedia.  We want every perspective bride to get a complete virtual feel for our venue via the web prior to contacting us.

Check out our new wedding page to see the additions.  New site features include a multitude of real wedding pictures, customer testimonials, and an actual wedding video shot on location as well as access to our new wedding kit.  To check out our wedding kit just fill out a brief form and you will be redirected to the online PDF with full details about catering services and more.

We hope you like the new wedding site.